Get in Touch With Us

Have a question about how we review sweepstakes casinos, spotted something that needs updating, or want to suggest a platform we haven't covered yet? This page explains the best way to reach our team and what you can expect once you do.

How to Reach Our Team

Email is the most reliable way to get in touch. We read every message that comes in and aim to respond within a couple of working days. Send your note to [email protected] and include a short line about what your message concerns, whether that's a question about how a welcome offer works, a correction, or general feedback. It helps us route your message to the right person and reply faster.

What You Can Get in Touch About

• Questions about how Gold Coins and Sweeps Coins work — If the dual-currency model, redemption process, or promotional sweepstakes structure behind any operator we cover isn't clear, ask us and we'll explain in plain terms.
• Corrections or outdated details — Welcome offers, eligible states, and redemption terms change often at sweepstakes casinos. If you notice information on daybooknetwork.com that looks out of date, flagging it helps us keep our coverage accurate.
• State availability questions — Because eligibility varies by state and operators can adjust which states they serve, let us know if you've found a discrepancy so we can look into it.
• Feedback on our rankings — If you've used one of the platforms listed on this site and want to share your experience, or think our editorial ratings should reflect something we've missed, we want to hear it.
• Suggestions for coverage — Think we should be looking at a particular new sweepstakes casino or a topic like loyalty programmes or tournament features? Tell us what you'd like covered.
• Responsible play concerns — If you or someone you know is struggling with how they engage with casino-style games, whether social or otherwise, mention it in your message and we'll point you towards appropriate resources.

What Happens to Your Message

Every email is read by a member of our editorial team, not an automated system. Our fact-checking process, most recently reviewed on {{ fact_check_date }} by our review team, relies partly on reader input to stay current, so if you've spotted something that's changed at a site like Crown Coins, SplashCoins, or any other platform we cover, your message directly feeds into that process.

We typically reply within two working days. During busier periods, particularly around seasonal promotions when several operators update their offers at once, it may take a little longer. We'll always follow up.

Before You Write In: A Few Things Worth Knowing

We're not able to give personal legal advice about whether a specific sweepstakes casino is permitted in your state. Availability varies by state, some jurisdictions restrict or prohibit this model entirely, and operators frequently decide for themselves which states they'll serve. If you have a question along those lines, we're happy to explain what we know from public information, but you should also check the operator's own terms and, where you have doubts, your state's current rules directly.

Similarly, we can't process account issues, redemption disputes, or identity verification problems on behalf of any operator listed here — those need to go through the platform's own support channels, since we don't have access to individual player accounts.

If you're looking for a broader comparison of options rather than a specific question, our guide to trusted casinos outside GamStop restrictions in the UK may also be useful if that's the market you're researching.

Our Commitment to Getting It Right

Our editorial ratings and offer listings are compiled through research into publicly available terms, and we do not accept payment in exchange for higher placement — commercial relationships with any operator never decide where it ranks. Reader feedback plays a genuine part in keeping that research honest. If something we've published has misled you in any way, or if you've had an experience with a platform on this list that doesn't match what we've described, we'd rather know about it than not.

Thank you for taking the time to reach out. We look forward to your message.